HURLEY WEAR LTD is committed to making our online store as accessible and straightforward as reasonably possible.
We want customers with different abilities, devices, and browsing preferences to be able to explore our women’s clothing collections, review product information, complete purchases, and contact our customer service team with as few barriers as reasonably possible.
Accessibility is considered as part of our ongoing website development and maintenance.
Website Covered by This Statement
This Accessibility Statement applies to:
hurleywear.org
The website provides online shopping functionality, women’s clothing product information, checkout services, customer support information, and access to our store policies.
Our Accessibility Approach
We aim to provide a website experience that supports:
Clear and organized page structures;
Understandable navigation;
Readable website content;
Descriptive headings;
Clearly identified buttons and links;
Accessible forms where reasonably possible;
Useful product descriptions;
Alternative text for relevant images where appropriate;
Keyboard navigation for supported website functions;
Compatibility with commonly used browsers and assistive technologies.
The exact experience may vary depending on the device, browser, operating system, assistive technology, and third-party services being used.
Browsing and Navigation
We aim to keep website navigation consistent and easy to understand.
Customers should be able to move between key areas of the store, including product collections, product pages, shopping cart, checkout, customer-service information, and store policies.
We also aim to use meaningful headings and descriptive link text so that customers can more easily identify the purpose of different sections and navigation elements.
Product Information
We recognize that clothing products are often presented visually.
Our product pages may include photographs, descriptions, size information, colour or variation information, pricing, and other relevant details.
Where appropriate, we aim to provide alternative text or other useful descriptions for images.
If you need additional information about the appearance, sizing, features, or other characteristics of a product, please contact us before purchasing.
Images and Visual Content
We aim to use images in a way that supports the shopping experience without making important information dependent solely on visual content.
Where an image communicates meaningful product information, we aim to provide an appropriate text alternative where reasonably practicable.
Some decorative or promotional visual elements may not convey information that can be meaningfully represented through text.
Keyboard and Assistive Technology
We aim to support customers who use keyboards, screen readers, magnification tools, speech recognition software, or other assistive technologies.
However, certain third-party components or website functions may have limitations that are outside our direct control.
If you encounter a feature that cannot be accessed using your preferred assistive technology, please contact us and let us know which feature caused the problem.
Text and Readability
We aim to present website content in clear and understandable language.
We also seek to maintain:
Consistent layouts;
Readable text;
Clearly separated sections;
Descriptive headings;
Straightforward instructions;
Clearly presented shopping and order information.
Customers may also use browser or device settings to adjust text size, contrast, zoom, or other available display preferences.
Forms and Checkout
We aim to make customer forms and checkout steps as clear as reasonably possible.
This includes providing understandable labels and instructions for information required to complete an order.
If you experience difficulty using a form, entering delivery information, selecting a product option, or completing checkout, please contact our customer support team.
Third-Party Services
Some functions of our website may depend on third-party services.
These may include payment services, delivery tools, embedded content, security technologies, analytics services, customer-support tools, or other external functionality.
Because these services are operated independently, their accessibility may vary and may not always be fully controlled by HURLEY WEAR LTD.
Where reasonably practicable, we will consider accessibility when maintaining or introducing third-party functionality.
Current Accessibility Status
We aim to improve accessibility across our website, but we do not claim that every page, feature, or third-party component is fully accessible to every user.
We also do not claim full WCAG 2.2 AA compliance unless and until an appropriate assessment or testing process establishes that level of compliance.
Where accessibility limitations are identified, we will consider their importance to customers and look for reasonable opportunities to address them.
GOV.UK guidance recommends that accessibility statements accurately describe the current accessibility status of a website and identify known issues rather than making unsupported compliance claims.
Alternative Assistance
If you cannot access information or functionality on our website, please contact us.
Depending on the nature of the request, we will consider reasonable ways to provide the relevant information or assistance through an alternative communication method.
When contacting us, please provide:
The page or feature you were trying to use;
A description of the accessibility problem;
The information or assistance you require;
Your preferred contact method.
This information can help us understand the issue and respond more effectively.
Reporting an Accessibility Problem
We welcome feedback about the accessibility of our website.
If you encounter an accessibility barrier, please contact:
If you have an accessibility question or need assistance accessing information on our website, please contact us and we will consider how we can best assist.
HURLEY WEAR LTD Accessibility Statement Effective Date: September 24, 2026
